Confusing laga tha, support se expect tha thoda fast help
Mujhe lagta hai ki support aur communication mein clarity ki bahut kami thi. Jab main software use kar rahi thi, toh mujhe kaafi baar woh cheez dhoondni thi jo easily accessible nahi thi. Support ko phone karne par response toh tha, lekin jab kabhi complicated sawal kiye toh solutions thode generic mile. Jo training materials diye gaye the, woh informative the, par unmein se kuch outdated lag rahe the, jis wajah se confusion bani. Dialer aur database features kaafi achhi tarah se work karte hain, par jab mujhe urgent help chahiye thi toh available information efficient tareeke se madad nahi karti thi. Automatic updates aate the, lekin unke baare mein jyada explanation nahi hoti thi, jo mujhe thoda frustrate karta tha. Sign-up aur invoicing thik thi, par overall mujhe zyada intense aur fast support chahiye tha, especially jab main nayi cheezein samajh rahi thi.