Confusing lag raha tha sab kuch, frustrating bhi hua
Maine support se contact kiya aur jo labeling aur instructions diye gaye the wo mujhe kaafi confusing lage. Software ke tools ki jo terminology use ki ja rahi thi, wo everyday language mein easily samajh nahi aa rahi thi. Dialer aur database features mein terms alag alag lagte the, jisse mujhe adjust karne mein takleef hui. Support jo milti thi woh zyadatar general thi, specific clarity nahi thi ki main kaunse step mein kya karu. Wording jitni simple hoti toh shayad meri problem jaldi solve ho jati, par iss tarah se frustration hi badh gayi. Main samajh raha tha ki ye software kaafi technical hai par thoda aur plain aur clear instructions ke saath toh kaam aur smooth hota. Jab tak ye sab terms simplify nahi hote, mujhe lagta hai ki use karna mushkil hai. Support team ko bhi lagta hai ki zyada hindi ya simple explanation deni chahiye.