confusing labels meant i dropped out
Honestly the whole sales and pre-purchase experience left me scratching my head. When I first looked at the plan descriptions and the features listed, many things just didn’t make sense. Labels were vague, so I wasn’t clear on what exactly was included or how the training modules aligned with the software capabilities. Kept going back to the website trying to figure out if the calling tools were part of the package or extra, but the info was all over the place. I was hoping to get a straightforward idea but ended up more confused. I mean, the signup process itself was okay once I decided to proceed, but all those unclear terms really made me question whether I could commit. I have to say the software sounds promising, but poor wording really put me off. It’s a shame because I think the features would be fine if only they explained them properly upfront.