Confusing labels made the whole thing a struggle
The whole sales and pre-purchase process felt more confusing than helpful. I spent a lot of time trying to understand the different software packages and what exactly each would unlock, but the wording used wasn’t very clear. Some labels seemed very similar but had different functionalities which made me second-guess my choices. Trying to compare these with what I actually needed felt a bit like guessing rather than deciding. I even reached out to support before buying to clarify, but their explanations were sometimes equally confusing or too technical. On the plus side, the invoicing part was straightforward once I decided and signed up, so that was a positive amid the uncertainty. Still, I felt a bit worn down by the ambiguous terms and unclear feature descriptions that made it hard to know if the software would genuinely suit my workflow. I hope future updates clarify these areas because right now the experience feels very much like being left unsure about what exactly you are signing up for.