1 out of 51 of 5Verified customerSoftware and access
Confusing labels made software access frustrating
I tried logging into the software and navigating the dashboard, but the labeling was really unclear which caused confusion. At one point, I was stuck because a key button was named something that didn’t seem to match its function. I thought I might be missing something obvious, but even after trying different options, I couldn’t find a way forward. The call to support didn’t help much either because the terms they used felt inconsistent with what I was seeing, making me doubt if I was in the right place. Overall, the access part was the only thing that worked well—the rest felt cumbersome.