Confusing billing info; yeh kaam nahi karta mera liye
Mujhe laga tha ki payment aur invoice details easily mil jayengi jab main sign-up karunga, par reality kuch aur hi thi. Dashboard pe payment history dhoondhne me bahut time waste hua aur jo information mujhe mili wo incomplete thi. Support ko bar bar call kiya par unki jo help thi wo zyada useful nahi thi, mostly generic responses milte the. Training to partially chal gaya lekin billing system ko samajhna frustrating tha. Main actual me ek straightforward aur user friendly payment system expect kar raha tha, par yeh software utna accessible nahi tha is mamle me. Muster support ne bhi struggle kiya mujhe sahi details dene me. Sign-up process to theek tha, par baaki sab itna easy nahi laga. Mujhe lagta hai ki maine apni needs ke liye galat software chuna, aur yeh mera kaam nahi karega jab tak payment aur billing system ko improve nahi karte. So disappointment hi zyada rahi meri taraf se.