Confusing aur thoda frustrating experience tha poora process
Mujhe yaad hai jab maine pehli baar payment setup kiya tha toh ek moment aisa tha jab mujhe samajh hi nahi aaya ki invoice ka status check karna hai ya nahi. Yeh moment mujhe definitely confuse kar gaya. Baaki steps ke bare mein main clear nahi hoon kyunki software thoda complicated laga, aur support se phone par baat karne mein bhi samay zyada laga. Mujhe lagta tha ki payment confirmation process smoothly chalega par opposite hua. Koshish ki ki dashboard se apne payments track kar loon par wahan bhi clarity nahi mili. Har step pe confidence nahi aaya aur mujhe lag raha tha ki main kuch galat kar rahi hoon. Sign-up process thoda lengthy laga, aur invoices generate karna bhi bhaut time le raha tha. Poora billing aur payment ka maamla mere liye ek confusing puzzle ban gaya jisme clear instructions nahi mile. End tak bhi mujhe yeh samajh nahi aaya ki mera account sahi se setup hua hai ya nahi, aur mujhe lagta hai ki mujhe better clarity ki zaroorat thi.