1 out of 51 of 5Unverified experienceTraining and onboarding
Confused why training ignored clear errors
The training gave no real help when my setup failed repeatedly. I expected at least some guidance or contact points for issues, but none came through. The onboarding videos showed nothing about what to do when errors happen during dialer setup or database sync. I waited, rewatched everything, and eventually tried calling support, but that was slow and barely helpful. It was surprising that even basic error handling was omitted from training. After spending hours stuck, I felt extremely frustrated without clear solutions or prompt assistance. The process should have built in fallback instructions, but instead it left me stranded.