Confused reh gayi, setup zyada one-time tha than ongoing
Main soch rahi thi ki training aur onboarding kuch aise honge ki har step me help milegi aur baar-baar kuch seekhne ko milega par nahi, sab zyada tar one-off setup lag raha tha. Matlab basic training hui, jo initial tools aur database setup me kaam aayi, par jab continuous use ki baat aayi toh jyada kuch update ya naye sessions nahi the. Mujhe laga tha ki dialer aur calling tools me regular support milega ya thoda practice session roozi-rozi, par woh nahi mila. Payment process aur invoicing toh thik thi, par mujhe baar-baar telephonic support se baat karni padti thi jab naye issues aaye. Overall, thoda complex feel hua kyuki mein expect kar rahi thi ki training aur onboarding ongoing help denge, par lagta hai zyada tar ek baar sab sahi se chalana hi hai. Toh main thoda confuse reh gayi ki actually continuous help kitni milti hai, jo beginners ke liye zaroori hota hai. Shayad jo log khud se cheeze samajh lete hain unko yeh setup suit karega.