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Confused raha payment process ke wajah se

2 out of 52 of 5Unverified experienceBilling and payments

Confused raha payment process ke wajah se

Billing aur payment ke mamle mein mujhe thoda confusion hua. Start mein socha tha ki invoice aur payments clear instructions ke sath milengi, lekin kaafi cheezen mujhe khud hi figure out karni padi. Ye achha raha ki payment ka portal theek kaam karta tha aur transactions par clarity thi, par fir bhi har step pe mujhe khud hi samajhna pada ki kaunsa option select karna hai. Support team ne jo telephonic help di, wo thodi dated lagi aur har baar availability nahi thi. Sign-up ke waqt thoda time laga sab samajhne mein, aur invoices bhi uniform nahi lage. Ek positive point tha ki software mein automatic updates achhi tarah se aate rahe, isse software smoothly chalta raha bina interruption ke. Lekin overall, billing process jitna seamless hona chahiye tha, wo thoda complicated raha isliye main pura satisfied nahi hoon.

Lalit KharadeNagaland, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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