Confused more than helped, support kaafi average tha
Main soch raha tha ki jab support milenge toh apologies ke saath sari problems smoothly solve ho jayegi, par aisa nahi hua. Jab maine technical queries ke liye call kiya, toh response time thoda late tha aur jo jawab mila, woh zyada helpful nahi tha. Manual kaafi generic tha, aur jo training thi woh expected se thodi adhik confusing thi. Automatic updates bhi aaye, par uske koi clear notes nahi mile ki kya change hua. Database feature ke sath integration main thodi dikkat hui but main appreciate karta hoon ki dialer tool toh use karne layak tha. Invoice aur payment system kaafi straightforward tha, isme koi major issue nahi tha. Par overall jo communication tha woh mera expectation poora nahi kar paya, aur mujhe laga ki support team thoda aur proactive hoti toh accha hota. Khas kar jab technical cheezein involved hain, toh clarity aur timely assistance kaafi zaruri hoti hai. Itna toh keh sakta hoon ki service satisfactory toh thi, par main itna impressed nahi hoon jitna main chahta tha.