Confused laga tha process, perhaps steps thoda alag expected the
Maine socha tha ki sales ke steps logically arranged honge, jaise training details pehle milein, phir software trial aur finally billing clear ho. Lekin actual mein process thoda scattered lag raha tha. Pehle billing queries clarified karna tha, uske baad technical support mila jo partly confusing tha. Jo main chah rahi thi, woh straight forward approach thi, par is process ne mujhe lagbhag extra time spend karna pada. Overall experience balanced hai kyunki jo training material hai wo acha tha, lekin sales aur documentation order thoda better ho sakta tha taaki har step smooth follow ho. Aise lagta hai jaise thoda is process ko user perspective se redesign karne ki zarurat hai.