Confused hu main, kyun ki aapke labels samajh nahi aaye
Aap logo ki sales terms aur jo wording use ki thi usmein clarity kaafi missing thi. Jab main pehli baar sign up karne chala, toh mujhe samajh nahi aaya ki kis service ke liye kaun sa label apply hota hai. Aise lag raha tha ki labels randomly assign kiye gaye hain bina kisi soch vichar ke. Aapko lagta hoga ki jo aapne likha hai woh sab simple hai, par mere liye to confusing raha ki menu ke andar kya kya cheezein hain aur kaun sa package mere liye best rahega. Onboarding me bhi steps thode unclear the, aur training material mein kuch cheezein aisi thi jo thoda aur detail wali honi chahiye thi. Di gayi information thodi incomplete thi isliye mujhe bahut pareshani hui samajhne mein. Lekin haan, ek baat main maanunga ki support team ne thoda help kiya jab maine call kiya unko. Par overall mujhe lagta hai ki aapko apni sales aur pre-purchase details kaafi clear aur structured karni chahiye taki koi confusion na ho.