Confused feelings — explanation thodi clear nahi thi
Mujhe lagta hai ki sales team ne product ke baare mein puri clarity nahi di thi jab maine pehli baar enquiry ki thi. Jo details diye gaye the, wo thode confusing the especially regarding kaise software mein training aur updates handle hotey hain. They mentioned that there would be full support, par maine initiate karte waqt feel kiya ki mujhe thoda zyada explain karna chahiye tha. On other hand, database feature kaafi theek tha, it offered the storage options required but it wasn’t really highlighted well during sales. I had to discover it only after signing up. It’s positive ki calling tools ka dialer chal gaya and function kiya properly, but initial info toh nahi milta tha ki ye feature itni smooth functioning de sakta hai. Payment aur invoicing ki baat karoon toh wo standard tha, no extra confusion. Lekin poori sales aur pre-purchase communication itni detailed nahi thi ki mujhe complete picture pata chal jaye. Thoda aur woh hissa transparent hota toh main zyada confident feel karti before investing. Overall, I am stuck with mixed feelings because product works to some extent, par sales process kaafi vague tha without good clarity about kya expect karna hai onboarding and training se.