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WFHI review

Confused feelings about training kaafi alag tha from expectation

2 out of 52 of 5Verified customerTraining and onboarding

Confused feelings about training kaafi alag tha from expectation

Jab maine training aur onboarding ke baare mein socha tha, mujhe lagta tha ki wo seamless hoga, but actual experience thoda alag raha. Training mera waqt long laga, especially jab basic cheezein repeat hoti rahi jo main already samajhta tha. Jo step-by-step onboarding flow tha usmein clarity thodi kami si thi. Software interface samajhne mein time laga aur jo dialer feature hai uska iste'mal karte waqt kuch glitches aaye. Database ka integration thik tha, koi badi dikkat nahi hui wahan, par mujhe lagta hai usme thoda aur optimize karna chahiye. Automatic updates kaafi frequent aaye jo kabhi kabhi workflow ko interrupt karte hain. Signing up aur invoicing process average tha—kuch documents clear mile aur kuch thoda confusing. Telephonic support milna mushkil hota tha jab urgent issue tha, support responses slow the. Ek positive cheez ye hai ki overall system stable tha aur basic calling tools kaam karte rahe. Lekin training jo expected thi, wo us level ki nahi thi jo main soch raha tha. Expectation ke mutabiq thoda aur organized aur customer-friendly process undesired thi.

Arun Savita MahajanHimachal Pradesh, IndiaExperience: Published:
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