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WFHI review

Confused feel, sales steps thoda out of sequence

2 out of 52 of 5Unverified experienceSales and pre-purchase

Confused feel, sales steps thoda out of sequence

Maine jab ye software lene ki sochi thi toh mujhe laga ki steps simple aur straightforward honge, par process mein thoda confusion hua. Pehle sign-up ke baad training ke baare mein info milna chahiye tha, magar woh kaafi baad mein aaya, jisse mujhe samajhne mein dikkat hui. Calling tools setup karne se pehle database feature ka briefing milna better hota. Thoda lag raha tha sab cheezein alag alag aur out of order jaa rahi thi. Par haan, jo telephonic support mila tha, wo theek tha, madad mil gayi kuch issues clear karne mein. Payment aur invoicing process bhi thoda complex laga, jisme mujhe khud effort lagana pada kaafi samajhne mein. Automatic updates toh kaam karte the par unka koi notification ya explanation nahi milti thi, jisse updates ke baad system mein kya changes aa rahe hain, pata nahi chala. Overall, mujhe lagta hai ki agar steps thoda aur organised hote toh experience better hota. Phir bhi main samajhti hoon ki product mein potential hai, bas onboarding aur sales steps ko thoda smooth banana zaroori hai.

Pallavi SarkarGoa, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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