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Confused feel hua process mein thoda inconsistency ke wajah se

2 out of 52 of 5Unverified experienceSales and pre-purchase

Confused feel hua process mein thoda inconsistency ke wajah se

Mujhe overall process thoda out of order laga, especially sales aur pre-purchase ke steps mein. Jab main sign-up aur onboarding kar raha tha, toh har jagah alag alag information deni padti thi jo mujhe confusing laga. Kahin pe toh mujhe lagta tha ki pehle software ke features ko properly samajhna chahiye tha, par wo clear nahi tha. Training sessions ki timing aur stepwise guidance thoda unorganized tha, jo thoda frustrating tha kyunki main expect karta tha ki ek logical flow milega. Telephonic support theek tha, lekin usmein expect kiye jaane jaise clear answers har baar nahi mile. Database feature ka setup bhi mujhe thoda complex laga without adequate instructions. Ek positive baat ye thi ki payments aur invoicing ka system relatively straightforward aur transparent tha, is par mujhe koi complaint nahi. Lekin haan, agar aap log apne sales process ko thoda aur streamline karo, steps ko logical order mein lao, toh customer ko better experience milega. Mujhe ye lagta tha poora system thoda scatter tha, jis wajah se main confused feel kar raha tha ki kya karoon aur kab karoon.

Ojas Ankita TiwariHimachal Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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