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WFHI review

Confused feel hua at start, lekin ab thoda clear ho raha hai

3 out of 53 of 5Verified customerSupport and communication

Confused feel hua at start, lekin ab thoda clear ho raha hai

Mujhe WFHI support lene mein thoda waqt lag gaya kyunki pehle phone karne par response slow tha. Training ke dauran bhi kuch cheezein samajh mein nahi aayi jisse mera onboarding process late ho gaya. Lekin kuch din use karne ke baad, main ne notice kiya ki telephonic support ab zyada prompt ho rahi hai aur queries ka jawab dene mein thodi speed ayi hai. Initial delays ke wajah se frustration hui thi, par jo madad ab mil rahi hai usse lag raha hai ki yeh thoda better ho sakta hai. Database feature aur dialer tools bhi ab zyada functional lag rahe hain, bas start mein jo confusion tha woh ab kam hota ja raha hai. Payment process easy tha, par invoice milne mein thoda wait karna pada. Overall mujhe mixed feelings hai kyunki shuruat mein sab enda tough laga, par gradually sab streamline ho raha hai. Agar support response thoda aur fast ho jata toh experience aur accha hota, par abhi main thoda optimistic hoon agar aise hi improvements chale rahe toh.

Jaya WaliaLadakh, IndiaExperience: Published:
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