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WFHI review

Confused feel ho rahi hai, koyee smooth flow nahi mila

3 out of 53 of 5Unverified experienceSupport and communication

Confused feel ho rahi hai, koyee smooth flow nahi mila

Main pehle bhi kaafi baar support se baat kar chuki thi, toh thoda bore ho gayi. Kareeb ek hafte tak mene call kiya taaki software ki kuch settings samajh sakoon, par kabhi lagta tha ki har baar naya banda bol raha hai, jis se uljhan badh gayi. Kuch logs update nahi ho rahe the, toh wo issue ko bayaan karna maine kai baar kiya, lekin har baar alag jawab mila. Telephonic support ne koshish toh ki, par delays the, aur strictly jo main expect kar rahi thi woh pura nahi ho paaya. Training session mein basics clear hue par real-time issues pe jab mai unko batane ki koshish karti thi, toh thoda elaborate clarifications milte. Uska matlab yeh hua ki har roz jab main platform kholti thi, har ek step pe clarity nahi hoti thi, jo mujhe thoda wear down kar raha tha. Phir bhi, mujhe thoda hope hai ki future updates ke saath, wo sab better ho jayega. End mein, confidence thoda mila, par still kaafi jagah confusion reh gayi thi jo mujhe frustrate karti thi.

Meghna KapadiaArunachal Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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