Confused feel ho raha hai, support kaam ka tha par bas itna
Main initially thoda hopeful thi ki support mujhe help karega, par end tak confidence zyada nahi hua. Jo phone pe baatein ho rahi thi, wo kabhi clear instructions wali nahi thi, par kuch basic doubts toh solve kar diye jate the. Mujhe laga support thoda responsive bhi tha aur samajhne ki koshish karta tha, jo ek achhi baat hai. Par fir bhi jab koi complex issue aata toh unke jawaab thode time lete the, jisse frustration badhta tha. Telephonic support se clarity milti thi, par kabhi kabhi lagta tha ki mere queries ko theek se samjha nahi gaya. Payment process smooth rehne ki wajah se ek relief tha, par support ki wajah se overall jaise ek doubt rah gaya ki kya main akeli is software ko confident use kar paungi. Training sessions bhi average the, jisme sab kuch samajhne ke liye extra effort lagega. Isliye main kehti hoon ki agar aap advanced user hain toh support se thoda fayda ho sakta hai par agar aapko detail aur clear communication chahiye, toh yeh shayad best choice nahi hoga.