Confused by the order of onboarding steps, especially the training module
I was trying to get started with the training, but I found the sequence of steps confusing. It seemed like the onboarding jumped into some parts before I completed earlier tasks, which made me unsure if I was missing something important. For instance, I was prompted to use the dialer tool before I really understood the database feature, which felt out of order. I kept wondering if I should have taken a step back or if I had overlooked an earlier instruction. The training materials were helpful, but without a clear progression, I sometimes felt lost trying to keep up. It almost felt like the steps were designed assuming prior knowledge, which I didn’t have. I’m not sure if this was just my experience or if others find it easier, but for me, the lack of a sensible logical flow in the onboarding made the whole process frustrating. I think focusing on a better order for the training could improve new users’ experience significantly.