Confused aur thaka hua feel kar raha hoon, support thoda weak tha
Maine software use karna start kiya par support se baat karte karte lagta hai ki main apni baat bar bar repeat kar raha hoon. Jo queries main phone pe pochta, ya toh wait time bahut zyada milta ya solution adhura milta. Training sessions bhi basic issues ko clearly address nahi kar paayi. Main samajh nahi paaya ki mera particular problem kis tarah address hoga, isliye finally confidence kam hua. Automatic updates ne kabhi kabhi features change kiye bina proper notification ke, jiski wajah se kabhi software mein issues aaye. Mujhe lagta hai ki priority assistance thoda aur improve hona chahiye, tabhi main zyada acha feel karta. Database aur dialer thik-thak chal rahe hain, par support ke bina unka fully effective use karna mushkil ho jaata hai.