3 out of 53 of 5Unverified experienceSupport and communication
Confused at times, but mostly found my own way
I felt a bit uncertain starting out because not everything was immediately clear in the support communication. The training covered basics well, but I had to figure out some aspects of the calling tools and database features on my own. There wasn’t a lot of hand-holding beyond the initial onboarding, so I sometimes had to rely on trial and error when using the dialer or managing updates. Support was available when needed but I didn’t always want to call for small questions. Although I wish there was more guidance, it wasn’t a very difficult system once I spent some time exploring. Overall, I felt like I managed okay, but more detailed communication could have saved some effort.