Confused at first but some parts went smoothly
When I started with the training and onboarding, I expected a guided flow that would handle errors with clear instructions or fallback options, but that wasn’t always the case. Some errors during setup weren’t caught well by the system, so I had to figure things out on my own or contact support. Compared to other platforms I’ve used, this was a downside because I found myself paused for longer periods trying to troubleshoot. However, the core training videos were comprehensive and helped me understand the tools once I figured out how to access them properly. For example, the database section was well explained and the onboarding process did cover key points about the dialing tools. Even though the initial hiccups were frustrating, in the end I got a decent grasp of how to navigate the software. So while training felt a bit inconsistent at first, over time and with some trial I got comfortable with the platform's main features, which partially met my expectations.