Confused and frustrated - onboarding kaafi tricky rahi
Main training aur onboarding se kaafi excited thi, lekin jab issues aaye toh mujhe laga ki sab kuch itna smooth nahi hai jitna socha tha. Jab error dikha dialer mein, main soch rahi thi ki support call karti hoon and wo help karenge easily, par response kaafi slow tha aur baar baar mujhe wahi cheezein repeat karni padi. Yeh bhi samajhna mushkil tha ki exactly next step kya karna hai jab kuch galat ho jata hai. Kabhi software updates ne bhi kuch unexpected changes la diye without notice, jiski wajah se mujhe dobara training materials ko dekhna padta tha. Mujhe thoda confused feel hua ki kya main training ke modules follow kar rahi hoon sahi sequence mein. Payment aur invoicing process bhi jyada straightforward nahi laga. Overall, lag raha tha jaise mujhe system ki complexities samajh ne ke liye extra effort lagani padegi. Jo communication thi woh bhi kabhi kabhi delay karti thi. Soch rahi thi ki yeh remote workflows ke liye utna helpful nahi hai jitna expect karti thi, especially jab sab kuch sahi se set nahi ho raha tha. Kuch cheezein better ho sakti thi agar onboarding thoda flexible hota aur support timelier.