Confirmation nahi mili, support se confidence zero
Maine software aur training ke liye contact kiya tha, par pura experience frustrating raha. Sabse pehle toh sign-up ke baad se lekar payment tak sab process slow tha, invoice bhi timely nahi mila. Jab support ko phone kiya to laga wo zyada helpful nahi the, answers incomplete lagte the aur kabhi kabhi toh uraane lage. Dialer aur calling tools ki baat karun toh, use karne se pahle hi lag raha tha ki system ready nahi hai. Baaki database ka access bhi bahut der baad mila, jo mera kaam delay kar gaya. Automatic updates ke baare mein koi notification nahi aayi, mujhe khud pata chalana pada. Sabse disappointing cheez thi ki support ke samne apne queries ka solution na milna, jiski wajah se confidence mera bahut kam ho gaya ki ye software mera kaam karega. Training bhi clear nahi thi, mujhe laga ki ye sab mera time waste hai. Overall jo mujhe chahiye tha wo nahi mila aur main definitely kahungi ki yeh mera experience bahut negative raha.