Confident with database but training could improve
After going through the training and onboarding sessions, I felt quite confident using the database features and managing my workflows through the dashboard. The software integration with the dialer worked reliably across the week, which boosted my overall confidence. However, there was a small reservation regarding the training delivery method. While the content was comprehensive, some parts felt rushed and didn't allow enough time for questions during live sessions. The automatic updates to the software continued to enhance the user interface, which made ongoing usage smoother. Although telephonic support was generally helpful, there were moments when response times were slower than I expected, which slightly affected my progress. The invoicing and payment experience also went smoothly, with clear instructions. All considered, I end up feeling prepared to use the software daily, even if I might need some additional support next time I explore advanced features. The mix of well-functioning tools and minor training shortcomings made for an overall positive impression, just shy of perfect.