Confident toh bana, par training mein kuch kami thi
Training aur onboarding process main jo sabse alag laga, woh tha dialer aur database ke practical use ka hissa. Usmein sahi tariqe se samajh aaya ki ye software kaise remote workflows ko streamline karta hai. Lekin kuch modules thode complex the aur samajhne mein time laga, jis waja se meri confidence level thoda upar neeche hua. Onboarding ka flow thoda confusing tha kabhi-kabhi, especially jab naye features samajhne ki baat aayi, jahan mujhe thodi additional help ki zarurat mehsoos hui. Poore process mein, jo cheez sabse achhi lagi, woh thi telephonic support – jo jaldi respond karta tha aur sab queries explain karta tha. Agar onboarding thoda aur structured hota, confidence aur zyada ban paata. Lekin overall, training ne mera basic kaam toh properly cover kiya aur dialer use karna bhi manageable bana, jo important tha mere liye.