Confident overall but with some unclear steps
After completing the training and onboarding, I felt generally confident using the software and associated tools, especially the calling dialer and database management features. The flow of the sessions was well-organized, which helped me build up knowledge steadily. However, there were a couple of moments in the onboarding where instructions were not fully clear, and I had to reach out for support to clarify a few points. This did not happen often but it affected my smoothness a bit. Nonetheless, by the end of the process, I was comfortable navigating the system and understood how to handle typical tasks effectively. I appreciated that the training focused on practical use rather than just theory. The only reservation I would mention is that clearer explanations at the outset would have saved some time and confusion. So overall, the experience balanced good learning with a minor drawback related to instructional clarity at times.