Confident now, just wish training was a bit quicker

Confident now, just wish training was a bit quicker

By the end of the onboarding, I felt pretty confident navigating the software and making use of the dialer. The training covered the key points clearly, and the database feature matches my workflow nicely. However, the pace was a bit slow at times which made me lose focus occasionally. I think with a faster, more concise training session, I’d have gotten to grips even quicker and felt more confident sooner. The automatic updates worked well and didn’t disrupt anything. Telephonic support was helpful but rarely needed once I was settled in. Overall, I’m comfortable now but there is room for improvement in how the training sessions flow to keep users more engaged and confident throughout.