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WFHI review

Confident nahin raha, shayad support mein gap hai

2 out of 52 of 5Verified purchaseSupport and communication

Confident nahin raha, shayad support mein gap hai

Main software ke bare mein itna to keh sakta hoon ki database feature chal raha tha jaise ki hona chahiye. Lekin communication ka jo process tha, usse mujhe wo confidence nahi mila jo main expect kar raha tha. Jab bhi koi problem hoti, support se baat karte waqt lagta tha ki woh solutions layak nahi hain ya mere liye helpful nahi hain. Training material theek tha, par jab hands-on karna hota toh lagta tha ki mujhe khud se jyada jaankari nikalni padti thi. Automatic updates aate rahe toh kaafi improvements lage, lekin phone pe support itna thorough nahi tha. Dialer mein bhi kabhi errors aaye aur support pe baar baar baat karna pada. Sign-up aur payment process se main thoda confuse hua tha, kyunki har step ko samajhna muskil tha, ye bhi partly support ki wajah se. Overall feeling yeh hai ki aapko khud kaafi kuch karna padega, bina effective support ke confident feel kare bina kaam mushkil ho jayega.

Varun MalikKerala, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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