Confident mostly—except a bit of clarity missing
By the end of the training and onboarding, I felt mostly confident using the platform. The sessions helped me understand how the calling tools, database feature, and automatic updates fit into managing remote workflows. I appreciated the hands-on approach in the training that made me comfortable with signing up and navigating the dashboard. My one small reservation is that some parts of the invoicing and payment processes weren’t explained as clearly, which left me slightly unsure how to resolve billing questions without extra calls to support. Still, overall the onboarding was well structured enough for me to feel ready to use the software regularly.