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WFHI review

Confident khaas nahi, par thoda acha feel hua

3 out of 53 of 5Verified customerSupport and communication

Confident khaas nahi, par thoda acha feel hua

Jab maine support team se baat ki, toh pehle toh solution mila jo thoda time le gaya. Woh thoda frustrating tha, kyunki main jaldi se apni queries ka jawab chah raha tha. Phir bhi, jab response aaya, toh kaafi helpful tha aur mujhe lagne laga ki meri baat samajh aaye hai. Lekin overall system mein thodi unpredictability thi, jaise kabhi call cut hoti thi ya delay aa jata tha. Communication toh theek tha, par baar baar call karna padta raha solve karne ke liye. Matlab, confidence poora developing nahi hua par aakhir mein main kuch doubt ke bina proceed kar saka. Mujhe lagta hai ki thoda aur prompt aur consistent support milta toh better experience hota. Software updates timely aate rahe, aur training material support ke liye clear tha. Dialer functions par koi issue nahi tha aur database ko samajhne mein bhi koi problem nahi aayi. Payment aur sign-up process se related queries ko bhi time pe address kiya gaya. Toh, overall, confident toh nahi ban paya puri tarah, lekin situation itni bhi kharab nahi thi ki main use karna bandh kar doon.

Adnan MohantyDelhi, IndiaExperience: Published:
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