Confident if you want basic support, hesitant otherwise
I’m going to keep this straightforward. The telephonic support gave me mixed feelings— I was able to get through basic troubleshooting with some patience but when things got more complex, confidence dropped. They have some predefined responses, which cover the common problems fine, but if your issue is a bit uncommon or technical, you might struggle to get clear answers. Automatic updates sometimes caused small glitches that support couldn’t immediately clarify for me either. However, for new users wanting to set up and start basic functions, it should be alright. If you’re looking for more advanced or hands-on help, it might not suit your needs as well. That’s the honest take from my side. For simple inquiries, support will get you through, but don’t expect comprehensive technical backup beyond a point. So I’m on the fence— good for basics, questionable beyond that.