Confident enough to move forward, mostly
By the end of the sales and pre-purchase discussions, I felt pretty confident about WFHI's offerings. The detailed explanation of the calling tools and database features made it easier to visualize how it would fit into my remote workflow. What really helped was the clarity in how the automatic updates operate and how telephonic support could assist when needed. The sign-up and invoicing processes were straightforward and transparent, which gave me comfort about managing payments. There was a minor hesitation regarding ongoing maintenance after onboarding, but overall, the information provided was sufficient to convince me. The training seemed well-structured and practical, though I was expecting a bit more hands-on examples upfront. Still, the overall professionalism and the smooth interaction made me positive about proceeding. I look forward to seeing how it performs day-to-day now that the decisions are made and I’ve gone through the initial steps.