confident enough after onboarding, though training could be clearer

confident enough after onboarding, though training could be clearer

I ended up feeling confident using the software after finishing the onboarding training, but honestly, it wasn’t immediately obvious how to get everything going. The training was helpful overall but at times it felt like some explanations were rushed or not detailed enough, which made me hesitate. The dialer and database features seemed powerful, but I needed to spend time practicing after the sessions. Billing and sign-up were straightforward though, which was a relief. Support was available but I didn’t need to call them much after the onboarding. So, I feel pretty decent about using the platform now, but I think they could do better by making the training instructions clearer for newbies.