Confident by the time training ended
The onboarding process was pretty smooth overall, and it helped me feel ready to use the software on my own. While I initially had some doubts about managing the database features, the training addressed those concerns effectively. The part that really stood out was the live demonstration of the calling tools and dialer; seeing it in action made me much more confident. I did feel some aspects of the setup were a little quick, leaving me wishing for more practice time before going fully live. But the instructor was available to answer my questions and that made a difference. By the end, I genuinely felt equipped to handle the remote workflows with the software. So, while there were a few areas that could use a bit more depth, the overall experience boosted my confidence enough to move forward.