Confident but with some hesitations
The support and communication from WFHI left me feeling more confident by the end, though not entirely without reservation. On the positive side, telephonic support was patient and generally informative, which helped me navigate the database feature and training more calmly. The automatic updates were well managed, requiring minimal input from me, which eased my workload. However, there were moments when getting through to priority assistance took longer than expected, making me second guess if I could rely on immediate help when needed. The sign-up and payment process was generally straightforward but felt slightly impersonal at times, lacking some clear guidance for newcomers. So, while I feel capable using the software now, the overall experience mixed reassurance with occasional frustration. Still, I’d consider continuing with WFHI for remote workflow management, knowing support is mostly there when you need it.