Confident but something was missing
By the end of the onboarding and training with WFHI, I felt fairly confident about using most of the software features. The instructions were clear and the calling tools were easy enough to handle once introduced properly. However, I think the training lacked a bit of depth on advanced functions, especially around the database management and the dialer settings. A few things felt like I was expected to learn through trial after getting started. The sign-up and payment process were smooth, so that part didn’t cause any hesitation. I appreciated the responsive telephonic support when I reached out, which helped clarify doubts quickly. Still, some kind of follow-up or deeper walkthrough after initial training could have boosted my confidence significantly. Overall, it’s a practical setup that works well for basic use, but there’s room to add more detailed guidance if you want to fully master all the features without guesswork.