Confident at end of onboarding
I started with some doubts about managing the remote workflow using the software and the training provided. The onboarding sessions were detailed and covered many aspects of how to use the dialing tools and database integration efficiently. Some parts of the training felt a bit rushed, especially when going through the steps of signing up and the invoicing process, which could have been clearer. However, by the end of the training, I felt much more confident navigating the system and managing the workflows remotely. The updates were automatic and did not interrupt my work, which added to my sense of control. Support was available when I needed it, though not overly proactive. Overall, the experience gave me sufficient confidence to continue using this platform for running my workflows smoothly and independently as intended. This is my honest verdict on using their training and onboarding.