Confident after training, though onboarding felt a bit brief
By the end of the training and onboarding process, I felt genuinely confident using the WFHI software. The sessions were well structured and gave me a clear understanding of the calling tools and database features, which reassured me. I was pleased with how straightforward the sign-up and payment steps were; they made getting started hassle-free. The telephonic support was available when needed, though I didn't have to rely heavily on it. However, I did feel that the onboarding could have been a little more comprehensive, especially regarding some of the more advanced software features. A longer introduction or additional hands-on exercises might have helped build even more assurance. Still, I appreciate that the training kept things focused and friendly, avoiding overwhelming technical jargon. The automatic updates happened quietly and didn’t disrupt my workflow, which was nice. Overall, I’m happy with how the training lifted my confidence, even if a bit more depth might improve the early days. I’m ready to keep using the software regularly and explore its full potential.