Confidence zero thi training ke baad, experience frustrating raha
Training start ki thi jab maine sign-up complete kiya tha, par pehle step se mujhe lag raha tha ki instructions clear nahi hain. Database feature ko samajhne mein kaafi dikkat hui, aur dialer ko correctly set karna basic lagta tha par mujhe samajh nahi aaya ki wo kaise kaam karta. Automatic updates ne thodi help karni thi, par kabhi kabhi updates se interface change ho gaya jis se mujhe phir se seekhna pada, jo frustrating tha. Onboarding ke dauran support lene ki koshish ki, par response mein der lagti thi aur jab help mili bhi toh wo jitna useful hona chahiye tha nahi tha. Payment aur invoicing process bhi thoda unclear tha mere liye. End mein mujhe lag raha tha ki mujhe jo seekhna tha wo main seekh nahi payi, aur definitely confident nahi thi is workflow ko regularly use karne mein.