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WFHI review

Confidence thodi si kam rahi

2 out of 52 of 5Verified purchaseSales and pre-purchase

Confidence thodi si kam rahi

Maine sales aur pre-purchase process mein kaafi samay diya aur socha tha ki main jyaada confident feel karungi end tak. Lekin customer support ka jawab kaafi slow tha, aur jab queries poochi toh clear information nahi mili. Jo training sessions diye gaye, wo thik-thaak lage par unmein mehnat kar ke poori tarkeeb samajhni padti thi, kaafi time lagta tha. Sign-up process toh theek tha, lekin invoice milne mein delay tha toh timing thodi confuse kar rahi thi. Software features ko samajhne mein thodi dikkat hui, especially dialer function ko use karte waqt. Database feature toh sahi-thaak work karta hai, par usmein advanced filters ka hona better hota. Automatic updates aaye par unke baare mein explain nahi kiya gaya, jisse thoda unclear feel hua ki naye changes kya hain. Telephonic support kabhi kabhi available tha, par priority assistance ke liye wait karna padta tha, jo frustrating tha. Poore process mein, main kisi cheez ko achha kehna chahungi ki sign-up aur payment ka method straightforward tha, easy to understand. Par overall, jitna expectation thi, utna satisfy nahi hui. End mein lagta hai ki thoda aur clear guidance milta toh confidence level better hota, abhi toh hesitation zyada rahi.

Ankita NeneChandigarh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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