Confidence nahi bani, training adhura lag raha tha
Main training aur onboarding process mein utna confident nahi feel kar paaya jitna expect karta tha. Jab main shuru kar raha tha, toh instructions theek-thaak lag rahe the, par jaise-jaise aage badha, mujhe lagne laga ki kuch zaroori cheezein clear nahi hui hain. Wording aur labels thode unclear lage mujhe, jo confusion badha dete the. Training modules mein kahin kahin aise steps the jahan mujhe samajh nahi aaya ki kaise dialer aur database feature dono ko efficiently use karna hai. Support team ke saath baat karne mein bhi dikkat hui, kyunki call ka response time bahut lamba tha aur mai questions ke jawab timely nahi paa raha tha. Onboarding ke dauran jab mujhe software updates ka pata chala, toh wo changes mujhe bina kisi proper notification ke mile, jiska effect mera workflow pe hua. Payment process aur invoicing wale hisse mein bhi thoda clarity ki kami thi, jis wajah se mujhe apna account activate karne mein jyada time laga. Overall, mera yeh experience mere liye frustrating raha, kyunki main soch raha tha ki jab tak training complete karunga, tab tak main confident feel karunga, par waisa nahi hua. Mujhe laga ki thodi aur detailed aur clear guidance mile toh better hota. Abhi bhi soch raha hoon ki doosra platform try karun ya nahi, kyunki yeh software mere liye utna helpful nahi dikh raha hai jitna main chah raha tha.