Confidence nahi bani jitni sochi thi
Main soch rahi thi ki sales aur pre-purchase info se mujhe poora bharosa milega ki ye software aur training system meri expectations pe khara utrega, par experience slightly different raha. Mujhe laga tha ki sab detailed hoga aur kaafi help milegi setup mein, but end tak mujhe zyada clarity nahi mili aur khud hi kaafi cheezein samajhni padhi, especially jab calling tools aur billing processes ki baat aayi. Training aur support me bhi kuch basic cheezein cover hui thi, lekin jo confidence expect karti thi usse kam tha. Zyada baar mujhe additional help chahiye thi toh support calls mein time zyada lag gaya. Invoice aur payment ka system theek tha, par overall communication mein itna assurance nahi mila jitna dikhaya gaya tha. Is liye main kahungi ki mere liye itna perfect solution nahi tha jitna laga tha. Thoda careful hona chahiye unko apni pre-sale information mein, taki customers ko bhi sahi estimate mile pehle se.