Confidence missing clear pricing details
By the end of my pre-purchase experience, I felt moderately confident about the WFHI software's capabilities, but missing key details left some doubts. The sign-up flow was straightforward and the demo gave me a good idea of the calling tools and dialer in action. However, I found the invoicing process less transparent than I hoped, making it hard to be sure about ongoing costs. Support felt available, but I wasn’t confident how quickly I’d get priority assistance if needed. Overall, there’s promise, but clearer information on billing and continuous updates would have made me more convinced before committing to training and software use.