Confidence grew thanks to the real-life practice part

Confidence grew thanks to the real-life practice part

I felt confident by the end mostly because the training included realistic practice sessions rather than just theory, which helped me understand the dialer and the software workflow better. There were some moments where explanations felt a bit rushed, so I had to replay parts or check the support documentation. But overall, those practice exercises stood out as very useful. They gave me a chance to try out the calling features and the database firsthand, which reassured me about handling the tools. That practical training piece was what made me feel ready to use the software effectively on my own.