Confidence grew but the database training was lacking
I started with moderate hope for the training program, and by the end, I had mixed feelings. The modules related to software access and the dialer were quite clear, helping me gain a reasonable level of comfort with those tools. However, the session on the database feature really stood out for the wrong reasons. It felt rushed and did not cover the nuances I needed to fully understand how to integrate it into my workflow effectively. This middle segment left me uncertain and required me to experiment on my own afterward, which somewhat undermined the overall confidence I had built. The automatic updates seemed to occur without clear explanation, which further complicated things. On the payment and invoicing side, the help was adequate and the sign-up process was straightforward. While I appreciate the effort behind the training, resolving the one weak spot in database instruction could significantly improve the feeling of preparedness for future users.