Confidence built slowly, but it took a lot of effort
Signing up was easy enough, and I appreciated how the payment and invoicing process was transparent throughout. But when it came to training and onboarding, I found the experience a bit more challenging than I anticipated. I remember one session where the trainer answered my questions well, which boosted my confidence a lot, but earlier than that, I struggled to get a clear grasp of the calling tools and database features. Updates came along, but keeping track of the new functionalities required extra effort from my side. Overall, the experience felt like it demanded patience and perseverance to get comfortable with the software, rather than providing immediate ease of use. Although I ended up somewhat confident, it definitely wasn't without a fair bit of hustle. If you are prepared to invest time and energy, it can get easier, but it’s not a walk in the park.