Confidence bilkul nahi ban payi after support calls
Maine support ko kai baar phone kiya because mujhe software ke kuch features samajhne mein problem ho rahi thi, especially database aur dialer ke use mein. Pehli call mein lagta tha ki help milegi, par jo bola gaya woh mere sawalon ka jawab nahi tha, lag raha tha ki wo log sirf script follow kar rahe hain. Doosri call mein thoda better response mila, par phir bhi clear idea nahi mila ki main kaise apna workflow automation improve kar sakti hoon. Jab maine automatic updates ke baare mein pucha, toh confusion badh gaya kyunki jo bataya gaya woh mujhe samajh nahi aaya. Sign-up aur payment process toh thik tha, usmein koi confusion nahi thi. Par support calls ke baad meri jo confidence thi woh bilkul fade ho gayi thi. Aise laga jaise software ke advanced features ke liye support system prepared nahi hai, isliye main ab bhi unsure hoon ki main software ko poore tarah se utilize kar paungi ya nahi. Overall, phone pe baat kar ke main zyada tang aayi thi and clarity ke bina hi chali gayi thi.